1. I have watched about 5 how-to videos about fixing a GE washing machine, and bought a larger flathead screwdriver to take off the front and study possible reasons for imbalance in the swinging drum.
2. After a dozen tries following the exact instructions of all the videos for “Step 1,” I could not unlatch the hooks and get the front off.
3. If I do find success in “Step 1,” I am fairly certain I could follow instructions about unscrewing the other parts, and
4. that I would have no idea how to put it back together.